Passenger Information

SAFETY

Gulf Island Seaplanes is committed to providing the highest standards of quality while maintaining a safe and healthy working and business environment for our employees, contractors, and passengers.

Gulf Island Seaplanes believes that safety is not spoken, but demonstrated by continually behaving in a manner which places safety as the priority in all operational decisions. This is achieved by adhering to the company’s core safety values in the decision-making process.

These values are:

  • Safety is Everybody’s Responsibility;
  • Safety has to be Built Into Every Part of Our Operation; and,
  • Involvement in Safety is Essential.

RESERVATION

Please call 1-800-665-2359 (Anywhere in North America) or 1-250-247-9992 for a reservation on a flight of your choice.

Leave a brief message if you happen to call after hours.

An online reservation system now available, to book flights under 24 hours notice please call the office.

PAYMENT FORMS

Payment will be processed at the time of flight

  • We accept Visa, MasterCard, American Express, Debit and Cash.
  • When booking a flight over the phone we require a credit card to confirm your reservation.
  • All rates subject to change at any time without notice. Rates shown represent one way ticket price and include all applicable taxes and fees.

Please check-in a minimum of 15 minutes prior to boarding

It is strongly recommended to reconfirm your reservation details 24 hours prior to departure.

NEED A TAXI?

Please inform staff if you are in need of a taxi upon arrival at your destination.

If in Gabriola contact Gabriola Taxi at 1-250-247-0049 or;

If in Vancouver contact Richmond Taxi at 1-604-272-1111 and be sure to ask for pickup at Seair building in the South Terminal of YVR. You are minutes away from the main terminal at YVR by taxi.

City Bus also available in Vancouver
The Vancouver city bus (C92) operates directly from our Vancouver terminal to the Bridge Port Station along the sky train route of the new Canada Line. A quick and economic way to travel to and from the float plane terminal to downtown Vancouver.

PASSENGER ASSISTANCE

For passengers who may need assistance getting in or out of our aircraft we have ramps located at Silva Bay and YVR for your convenience. There may also be the need for extra assistance and we will be happy to aid our passengers in any way possible. When making your reservation please inform our customer service agent that you will utilize a ramp or may need other assistance.

BAGGAGE ALLOWANCE

25 lbs. per passenger. Excess baggage charge is $0.53 per pound (includes GST) as space is available.

CHARTER AND SCENIC FLIGHTS

Charter and Scenic flights available to countless destinations during daylight hours along the west coast of British Columbia. Please call 1-800-665-2359 or locally at 1-250-247-9992 to learn more about possible locations and rates.

CANCELLATION POLICY

Changes and cancellations may be made up to 48 hours prior to departure by calling 1-800-665-2359.